Terms & Conditions — Velki Agent

By accessing or using the Velki Agent platform, you agree to these Terms & Conditions will be considered as full acceptance. These terms constitute a legally binding agreement between Velki Agent and all registered members.

Velki Agent is an online betting and gaming platform operating under an international license. Our services are intended for individuals aged 18 and above only. If you are under this age, please do not use this platform.

These Terms & Conditions Velki Agent reserves the right to update these terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.

To open an account with Velki Agent, you must meet certain basic eligibility requirements. All information provided during registration must be accurate, complete, and up to date.

• You must be at least 18 years old and have valid proof of age documents ready.
• Only one account per person is allowed. Creating multiple accounts may result in all accounts being suspended and balances forfeited.
• Holding multiple accounts under the same IP address, device, or household is strictly prohibited.
• The mobile number used during registration must be active and belong to you personally.
• You are fully responsible for the security of your account. We strongly advise you not to share your password with anyone.

Velki Agent reserves the right to decline any account registration, for any reason and without prior notice — particularly if the information provided appears to be false or misleading.

Deposits on Velki Agent can be made easily via bKash, Nagad, and Rocket. All transactions are secured with SSL encryption.

• The minimum deposit amount is BDT 500.
• Deposits are usually credited to your account instantly. If there is a delay due to a technical issue, please allow up to 1 hour.
• Only deposits made from a mobile wallet registered in your own name are accepted.
• Deposits made through a third party will be reversed and the account may be temporarily suspended.
• A record of every transaction can be found in the history section of your account.

No additional charges are applied for deposits on our end. However, your mobile banking provider may apply their own service fees, which are entirely subject to their own policies.

Withdrawing your winnings on Velki Agent is quick and easy. Funds are typically delivered to your mobile wallet within 15 minutes.

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the mobile number used to register your account.
• Your account must be fully verified before you can submit a withdrawal request.
• Winnings derived from bonuses are subject to the specified wagering requirements before withdrawal.
• If suspicious activity is detected, withdrawals may be temporarily placed on hold and verification may be requested.
• The maximum daily withdrawal limit is BDT 500,000. Higher limits apply for VIP members.

Velki Agent offers a variety of bonuses and promotions — including welcome bonuses, free bets, cashback, and VIP rewards. Each bonus is subject to its own terms and conditions.

• Each bonus comes with specific wagering requirements, which will be clearly communicated at the time the bonus is issued.
• Using multiple bonuses simultaneously is not possible unless explicitly stated otherwise.
• Bonus funds cannot be withdrawn directly — they can only be used for betting.
• Each bonus has a set claim window. If the deadline passes, the bonus will be automatically cancelled.
• Velki Agent reserves the right to modify, cancel, or suspend any bonus offer at any time.
• If bonus abuse is detected — such as arbitrage betting or use of multiple accounts — the bonus and any associated winnings will be forfeited.

The welcome bonus is available to new members only and applies to the first deposit. Reload bonuses or special promotions may be available for subsequent deposits.

All betting activity on Velki Agent is governed by specific rules. Once a bet is confirmed, it cannot be cancelled.

• Once a bet is confirmed, your odds remain locked in even if the odds change afterward.
• If a match is cancelled or stopped due to unforeseen circumstances, the stake for the related bet will be refunded.
• Velki Agent reserves the right to void any bet accepted at incorrect odds due to a system error.
• If a bet is not accepted during live betting due to a network issue, it will be considered void and the stake will be refunded.
• The maximum stake for a single bet varies by event and market. Please contact support for more details.

The following activities are strictly prohibited on the Velki Agent platform. Violations may result in immediate account closure and forfeiture of your balance.

• Creating multiple accounts or using another person's account.
• Abusing the bonus system through arbitrage betting, the Martingale strategy, or any other method.
• Attempting to hack or manipulate the platform's software.
• Collusion betting or match fixing with other members.
• Using the platform for money laundering or any other illegal financial activity.
• Harassment or disrespectful behavior toward other users or staff on the platform.

Velki Agent reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Providing false or incomplete information during verification.
• Extended inactivity for more than 12 months.
• Direction from a court or regulatory authority.
• Submitting a self-exclusion request.

You may also request to close your account at any time. In that case, any existing balance (subject to wagering requirements) will be eligible for withdrawal.

Protecting your personal data is our top priority. Velki Agent keeps all your data secure using SSL encryption and advanced security technology.

• Your personal information will never be sold or shared with third parties without your consent.
• Your information may be used solely for service improvement and legal compliance purposes.
• To learn more about our cookie policy, please visit our Privacy Policy View page.

Velki Agent believes betting should be a source of entertainment. We encourage all our members to play responsibly.

• You can set daily, weekly, or monthly deposit limits on your own account.
• You can take a temporary break or opt for permanent self-exclusion at any time.
• If you notice signs of betting addiction, please contact our support team.

For more information, visit our Responsible Gaming Visit page.

Velki Agent reserves the right, at any time, to amend these Terms & Conditions reserves the right to make changes. Registered members will be notified in advance of any significant changes via email or through the platform.

Continued use of the platform after any changes are made will be considered your automatic acceptance of the updated terms. If you find any changes unacceptable, you may request to close your account.